May 2012 Business Office newsletter:

Your May edition of the “Amazing Business Manager” is available for viewing or downloading at http://f-iresource.com/.

Included in this month’s issue:

• Are cash deals hurting your F&I profits
• Fun rebuttals to Creditor Insurance objections
• A tip to getting more deals approved
• Leverage social media & testimonials to improve F&I profits
• “Desking” deals for improved F&I profits
• Why should you adopt a pre-approval service
• 101 most useful websites
• Training seminars

Remenber, a lumberjack sharpens his tools every day.

 

WalkAway Canada keeps rolling with Wye Management training workshops

WalkAway Canada continues its mission to help its clients’ Business Managers become more productive and profitable. April’s workshop facilitated by Wye Management was a huge success with 19 Business Managers and Sales Managers attending a Central Canada workshop in Toronto.

“It was the best training course that I’ve ever been on and recommend anyone even with years of experience to attend.”

The workshop focuses on improving sales for all products sold in Business Offices today and shares success strategies and tools for presenting all Creditor Insurance products.

“It gave me insights on how to deal with everyday battles and how to handle objections.”

For more information on attending a Wye Management workshop or for in-house consultation, visit www.wyemanagement.com or contact Anne Preston at apreston@wyemanagement.com. For more information how WalkAway Canada can help improve your Business Office profitability, contact John Stewart at  js@walkawaycanada.com.

April 2012′s “Amazing Business Manager” newsletter is available

April 2012′s “Amazing Business Manager” is now available to view or download at  http://f-iresource.com/ .

Included in the first year anniversary edition:

• Final Coat’s continued success story
• Window tinting has growing appeal
• Improve profitability on lease transactions
• Stone Guard proving popular
• Use non-mechanical features, benefits and savings to sell more extended warranties
• Manufacturers’ Extended Warranty Program Update: Spring 2012

WalkAway Canada and INDS are now partners.

WalkAway is now in the Vehicle Service Contract business as the Master Agent in Canada for INDS – a reputable and long-standing program. For the full story, go to http://us4.campaign-archive1.com/?u=2afe6a2728a7fd774d7a0bac9&id=f3da8c37f7&e=

F-I Resource celebrates it’s first year anniversary.

f-iresource.com has helped thousands of Business Managers and dealers this past year providing them with resources and training tips to help improve their profitability – it’s become the benchmark for aftermarket services. If you would like to post a success story or an article, forward it to info@f-iresource.com.

Pick up your latest edition of “The Amazing Business Manager” newsletter at f-iresource.com.

Featured in March 2012 issues:

• How to use a menu to step sell your products
• How to leverage a CPO program to attract more Special Finance customers
• Increase your waiver sales of wear & tear on leases
• The cost of not getting trained
• How to improve your paint sealant penetration
• How to use the ‘red circle – green circle’ technique on a credit report to gain a customer’s acceptance of your solution

WALKAWAY launches new Business Office workshops

 

WALKAWAY Canada recently launched a new workshop entitled “Striving for Excellence.” They contracted Canada’s most experienced and successful trainers, Wye Management, to develop a workshop that was designed with two specific objectives; help Business Managers become more productive and profitable.

The workshop was full of new and game-changing strategies that were well received by all who participated. John  Stewart, VP of Business development, had this to say: “I didn’t want this workshop to be an event but rather the start of a process towards identifying opportunities in each Business Office. WALKAWAY has a commitment to its dealers to help them become more profitable; not to just get them to sell more WALKAWAY policies.” Each Business Manager completed a “Performance Improvement Commitment” action plan that was forwarded to each Dealer Principal. Using the information learned from the workshops,  WALKAWAY’s field representatives will work hand in hand with each Business Manager to improve their overall productivity and profitability. John Stewart added, “It’s a game-changing approach with no hidden agendas and we aim to deliver with Wye Management’s support.”

Some comments we received from participants included:

“They showed me how to become more of a manager rather than just an employee.”

“I learned how to create more effective presentations.”

“I now know several ways to present both Creditor Insurances and WALKAWAY protection plans.”

“I learned how to use new tools and technologies that will be a fresh approach to presenting my Business Office products.”

“I’ve been to several workshops in my career and found this one to be the most beneficial for me personally; I had no idea the content was going to be as relevant and innovative as it was. I left with a real sense of what I needed to do to get to the next level in my game.”

With the overwhelming need for dealerships to improve Business Office performance, attending a future workshop in your area could allow you to reach your potential.

Wye Management offers in-house solutions to improve Business Office performance. Call their toll-free number at 1.888.993.6468 for more information.